FAQ

When will I receive my order?

Orders are processed and shipped within 1-2 business days. After shipment, orders usually arrive within 3-5 business days in the U.S. For international orders, it may take 2- 4 weeks depending on the location. 

What is your return policy?

If you would like to return an order for an exchange or refund, email us with your order number at shopjuzun@gmail.com. Please return the unworn and unwashed item(s) within 7 days of delivery. We are not responsible for the return shipping fees.

My order arrived damaged.

If your order arrived damaged or defective, please contact us at shopjuzun@gmail.com with your order number and photos of the defect.

Have more questions?

Contact us at shopjuzun@gmail.com and we will get back to you as soon as possible!